FIT N' FAB PTE LTD

Retail Associate

FIT N' FAB PTE LTD| Date Posted: 20-Nov-2020
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Purpose & Overall Relevance for the Organization:
To achieve store sales target by providing excellent customer service.

Accountabilities:
Primary

  • Achieve and exceed sales target of the store
  • Provide excellent customer service
  • Build rapport and customer loyalty
  • Proactively follow-up on customer queries and needs
  • Responds positively to customer complaints
  • Uses in-store interactive tools and product promotions to drive sales
  • Actively collects competitor information and communicates this upwards for appropriate decision making
  • Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
  • Ensure that visual merchandising standards are adhered to all times.
  • To operate POS efficiently and maintain a high standard of accuracy.

Secondary:

  • To keep respective area clean and ensure all merchandise carry a price and security tag.
  • To replenish merchandise, conduct stock check and manage fitting room or stock room.

Group Competencies:

  • Customer Focus
  • Sales Orientation
  • Products & Sports / Fashion Expertise
  • Business Acumen
  • Driving Sales Performance

Functional Competencies:

  • Communicate with others
  • Planning & Organizing
  • Manage Relationships and diversity
  • Analysis and problem solving
  • Learning and self-development

Professional background/Experience:

  • Functional: Experience in Retail/ Sales
  • Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
  • Exposure: Sports, Fashion

Requisite Education and Experience / Minimum Qualifications:

  • Secondary / Certificate in Retail Management

IT:

  • Outlook: Intermediate
  • Word: Intermediate
  • Excel: Intermediate
  • Powerpoint: Intermediate

Language skills:

  • English: Good
  • Local Language: Good
Company Overview
FIT N' FAB PTE LTD