Retail Assistant

Wine Connection | Date Posted: 19-Jul-2018
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Responsibilities:

  • To greet the customers upon their arrival
  • Assist customers with their wine selection
  • Understand company’s product knowledge
  • Ensure that payments are processed correctly
  • Advertising wines, by handing customers wine catalogues
  • Report customer complaints to superiors
  • Ensure overall cleanliness of the retail store
  • To monitor the cash float
  • Understand the store’s operational system
  • To understand and learn the store’s closing and opening procedures
  • Preparation of daily sales report
  • Assist in placing wine orders
  • Conduct stock take in retail store
  • Assisting in organising the merchandise display in the store
  • To submit new customer database to the store manager
  • Managing ERP related tasks and responsibilities as required in the role
  • Carry out any other retail duties as per reporting manager and Retail Operations Manager

Skills & Qualifications:

  • Previous experience in the role preferred
  • Interest in wine
  • Sound knowledge of banking policies and procedures
  • Sound knowledge of inventory techniques
  • Experience in organising data and reports
  • Basic understanding of sales principles and customer service practices
  • Basic computer knowledge and familiarity with electronic equipment

Company Overview
Wine Connection