Restaurant Supervisor

Wine Connection| Date Posted: 3-Jun-2019
Save Job
Job Nature:
Permanent
Position Level:
Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC

Job Description

Wine Connection is seeking for matured and driven Restaurant Supervisors for multiple outlets, island wide offering attractive benefits and renumeration for the right candidate. The role requires the following:

Job Description: 

    • Interacts positively and professionally with guests, colleagues and other departments as appropriate and required
    • Recommends and suggests specialties to guest, up sells whenever possible
    • Responsible for all ordering, inventory, stationary and stocks for daily use in outlet
    • Inspects table and glassware for cleanliness and damages
    • Inspects service stations for cleanliness, functioning of equipment and sufficient supplies
    • Presents bill upon request and processes payment
    • Train staff in the outlet as and when necessary
    • Ensure that service team adheres and comply to company’s policies and procedures
    • Ensure product knowledge is accurately delivered to staff
    • Handle customer complaints and feedback
    • Ensuring that the handover, closing and opening procedures are completed in each shift
    • Ensure the cleanliness of the outlet is maintained throughout
    • To maintain a sound knowledge of the menu and presentation standards for food and drinks
    • Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

 

Requirements:

  • Interest in wine & service
  • Prior experience in Food & Beverage is required
  • Proactive and guest focused
  • Time and task management skills
  • Upselling skills
  • Attention to detail and able to lead a team
  • Able to settle any guest transaction via Food & Beverage Operational System (POS)
  • Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.
Company Overview
Wine Connection