Jumbo Group of Restaurants Pte Ltd| Date Posted: 10-Nov-2019
- Conduct daily check to ensure proper working condition of equipment.
- Ensure inventory of stock supplies are sufficient.
- Recommend improvements to Manager or Management where appropriate.
- Handle guest feedback.
- Oversee multiple stations.
- Ensure guests’ needs and expectations are met by providing an efficient and professional service.
- Lead by example by demonstrating exemplary professionalism.
- Attend to guests’ needs and complaints promptly and politely.
- Resolve all potential service failure issues.
- Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
- Supervise and participate in activities of the service personnel under his direct supervision.
- Conduct roll calls after reading the Daily Log Book or after given instructions by superior.
- Supervise food and beverage service by directing and guiding subordinates.
- Ensure restaurant is adequately staffed during shift and to notify superior of any shortage.
- Effectively plan Weekly Roster according to Outlet Reservations
- Reward issue, requisition.
- Ensure that all requisitions for the week are duly delivered and stored appropriately.
- Attend meetings and briefings especially in the absence of superior.
- Participate in stock taking of store, linen and operating equipment as directed by superior.
- Record time off and hand-punch records.
- Organise and oversee events.
- Coordinate regular monthly maintenance and recording.
- Issue and retrieve issuance forms; order name card, name tag, shoes, uniform etc.
- Submit monthly paperwork to and requisite forms from respective departments.
- Execute any duty that may be assigned from time to time by the Management.
- Minimum of 3 years of experience in Food & Beverage industry.
- Fluent in spoken and written English and Mandarin.
- Excellent communication & interpersonal skills; able to build lasting relationships with guests.
- Basic competency in IT.
- Possess good initiative and leadership skills.
Jumbo Group of Restaurants Pte Ltd