Regional Partner Management Executive

People Profilers Pte Ltd| Date Posted: 30-Aug-2019
EA Licence No: 02C4944
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Job Nature:
Permanent

Job Description

  • Key Job Responsibilities:
  • Establish current Customer Service Coverage strategies, structure, processes and resources.
  • Develop initial recommendation on the Strategic Mid-term framework
  • Develop effective regional Service and Support strategies to expand existing structure and new developing territories. 
  • Work with the local team to understand market drivers to determine activities to improve quality and capability of service partners
  • Establish and align with all countries on Selection, appointment and management processes
  • Work with countries to establish partner carrot & stick program, focusing on rewarding partners for excellent Customer Service & Support
  • Establish clear approach to monitor and manage partner performance that directly impacts customer experience
  • Work closely with internal teams on developing necessary actions items/support needed to construct and roll out strategies to the local country
  • Monthly reporting of strategies developing progress

  • Educational Qualifications:
  • Minimum Degree in Business Management or equivalent
  • At least 5 years experiences in area of customer service support and proven track record of at least 5 years experience in partner management (Local & Regional) 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified

Please email resume (in MS word format) to [Click Here to Email Your Resume] 

People Profilers Pte Ltd, No. 1 Finlayson Green #18-01 Singapore 049246 Tel:  6671 9878 Fax:  6536 7890
http://www.peopleprofilers.com
Lee Yi Yin, Eve
EA License Number: 02C4944
Registration Number: R1111373
Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
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People Profilers Pte Ltd