Regional Customer Service X3 (Advertising | Gross up to $4000 | East)

ScienTec Personnel| Date Posted: 2-Jan-2021
EA Licence No: 11C5781|EA Personal Registration No: R2090138
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • World’s Largest Social Network MNC - Social Media platform
  • Basic up tp $3,200 + Incentive up to 500 + Shift Allowance + bonus (Gross up to $4000!)
  • Regional market exposure - ANZ, SEA, India
  • Permanent position, great career progression
  • #fasthire

 

Working location: Kembangan

 

Working hours:
5 days/44 hours per week, rotating shifts (depends on country supporting)

 

Responsibilities:

  • To provide post-sales customer service support / troubleshooting support through Live chats & emails to the client’s B2B customers. (Online advertising)
  • Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Gather client and partner feedback to enhance ad products and the customer experience

 

Requirements:

  • Diploma/degree in any industry with at least 3 years working experience
  • Have experience as Customer Service/Client Service in using phone calls and emails
  • Working experience in using live chat is highly preferred
  • Good proficiency in English (in order to liaise with regional market associate)

 

Interested please send your updated resume to Vivian:
[Click Here to Email Your Resume]

 

R2090138 liew chien hui (vivian)
11C5781 ScienTec Consulting Pte Ltd

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