Receptionist (Intern)

hipstercity pte ltd| Date Posted: 11-Feb-2020
Save Job
Job Nature:
Permanent, Internship
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels

Job Description

Job Description

  • Front Desk / Reception Service
  • Check in / Check out Guests
  • Handle guest complaints and provide fair judgement & solutions
  • Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set standards and to guest’s satisfaction
  • Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times
  • Review in-house, arriving and departing guests on a daily basis
  • Be familiar with the set-up and functionality of all equipment and amenities
  • Perform meet and greet and send off process according to the set standard
  • Be able to escort guests and serve the guests as needed including tours, information, explanation of services.
  • Respond to guest requests and queries promptly and professionally according to set standard
  • Attend to laundry, dry cleaning, ironing, as needed
  • Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase deliveries and packages
  • Assist in housekeeping Experience

 

  • Singaporean or PR only
  • No experience required
  • Experience in customer service environment is an advantage
  • Social Media Marketing skills is an advantage

Skills Required

  • Fluent in English and Fluent in Chinese is an additional advantage to liaise with mandarin speaking visitors
  • Customer Service Skills
  • Pleasing personality
  • Able to work with minimum supervision
  • Willing to perform shift work and work irregular hours.
  • Well groomed and professional

Compensation

  • Basic: 1050 - 1250
  • Inclusive of Transport Allowance
  • Monthly Performance Bonus
  • Probation period: 3 months
  • Minimum: 6months - 1 year
Company Overview
hipstercity pte ltd