Project Coordinator (Clinical Supplies) - Pharma MNC

Recruit Express Pte Ltd| Date Posted: 29-Aug-2020
EA Licence No: 99C4599|EA Personal Registration No: R1763413
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

ob Description

  • Manage Study/Project setup, coordination and maintenance into company internal system 
  • Manage communication with customers and local sites/CRA on study/project setup.
  • Prepare & send site packs with all applicable shipping documentation and instructions for clinical trials in Bio Star under our control. Ensure accurate and timely update into system.
  • As required conduct site visits for all first time shippers for clinical trials during their initial shipment.
  • Maintain site relationship with all clinical trial sites with periodic telephone calls.
  • Follow-up quotations supplied to customers (repeat customer only).
  • Keep up-to-date with global daily bulletins & current issues highlights on the intranet.
  • Identify customer’s transport needs / requirements
  • Provide quotes / estimates including pick up time and expected delivery time to customers on demand.
  • Liaise with Dispatch to arrange suitable pick up times
  • Initiate / set up new accounts (provide account forms, known shipper validation forms)
  • For billable and non-billable shipments complete the following:
  • Provide best logistic solutions on job by job basis.
  • Enter all packaging / refrigerants required into each job.
  • Search & utilise best route / flight(s) for each shipment.
  • Tracking from job creation to delivery.
  • Update customers / shippers in a timely manner of delays affecting agreed delivery time or as required.
  • Document all communication in job notes under the applicable note heading.

Requirements 

  • Min Diploma 
  • Project management/coordination experience in Clinical trials and pharma / pharma supply chain industry 
  • Proven excellent customer service experience and client relationship

Interested Candidates please forward your updated CVs to:

Alex Goh Hock Leong – R1763413 at [Click Here to Email Your Resume]
Recruit Express Pte Ltd, EA License No.: 99C4599
Please do not use Quick Apply

All candidates’ informations will be treated with the strictest confidence

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Recruit Express Pte Ltd