Programme Manager, Systems & Design Thinking (1-year contract), LCSI

Singapore Management University| Date Posted: 12-May-2020
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Job Nature:
Position Level:
Job Category:
Bachelor's / Honours

Job Description

  • Synthesize concepts and ideas with colleagues and teams: curate and know how to facilitate and ask powerful questions and be able to summarize the innovative activities that occurred in the moment. New solutions will generate impact for Singapore and beyond and provide great learning opportunities for students.
  • Know how to run a lab, organise workshops, create and engage diverse community groups to participate.
  • “Translate” recommendations and/or requirements from concept to execution, creating conditions under which an appropriate response might occur.
  • Act as a catalyst for creativity by asking good questions, inviting different and diverse stakeholders to try out possibilities, use a combination of dialogue/discussion/debate, and summarise the thinking of the group.
  • Facilitate creative solution-focused events such as hackathons.
  • Collaborate with beneficiaries and other stakeholders to co-create desired experiences, including workshop facilitation.
  • Clearly communicate thoughts, decisions and the learning experience with a strategic voice, with prioritized recommendations and potential design solutions to stakeholders through visually compelling presentations and documents.


  • Degree in business, design communication, cultural anthropology, sociology, public policy or related degree.
  • Qualification in and/or significant experience using human centered design (design research / design thinking) research methodologies preferred.
  • Demonstrated ability to apply design and systems-approach methods for solving difficult and chaotic problems; strong lateral thinking capability.
  • Demonstrated experience in “translating” evidence-based insights into action.
  • Solution-focused – able to make sense of a problem space by proposing and trying solutions with a range of stakeholders.
  • Understands the process of creative problem solving and knows how to act as a catalyst for creativity.
  • Effective at clarifying and communicating concepts and ideas through models, stories, illustrations or other means.
  • Knowledge of emerging research approaches, tools, and ways to present findings; possess skills outside of PowerPoint to collaborate and communication.
  • Strong networker.
  • Ability to prioritize and handle multiple on-going assignments.
  • Experience working in or with other Asian countries desirable.
  • Fluent English; excellent oral and written communication skills.

Other Information

Candidates who do not possess the stipulated educational requirements and/or work experience may be considered. If successful in their job application, they will be offered a job title and salary package commensurate with their educational qualifications and work experience

Company Overview
Singapore Management University