Product Specialist Executive
We are currently seeking a highly-motivated, knowledgeable, and friendly product specialist executive to join our sales team. In this role, you will deliver exceptional customer service, answering all customer questions and concerns regarding our products, and helping them make the most informed buying choice possible. You will demonstrate your technical knowledge of our various product options in a friendly and helpful manner, treat potential customers with the utmost respect, and follow up with them, making every effort to close the sale professionally.
- Continuously expand knowledge of our product line
- Always deliver exceptional customer service
- Answer all questions and address all concerns that the customer may have
- Help customers determine which product is the right choice for them
- Demonstrate product functionality accurately and completely
- Accurately communicate all technical specifications
- Work cooperatively with the rest of the team
- Seek self-improvement through mentoring and coaching from senior team members
- Provide coaching and mentorship to junior team members
- Remain in compliance with company guidelines at all times
- Log all customer contacts including contact information for follow up
- Follow up with potential customers
- Offer related products and services to new customers
- Significant work experience in customer service or sales strongly preferred
- Able to memorize product specifications and demonstrate use accurately
- Able to work cooperatively as part of a team
- Must be reliable and punctual
- Desire to continue to develop skills and knowledge
- Excellent communication skills, both written and verbal
- Outstanding interpersonal skills and a positive attitude
- Articulate and well-spoken with excellent phone and email etiquette
- Command of the English language; bilingual is a plus
- Strong work ethic, self-motivated
- Demonstrate honesty and integrity at all times
We are the market leader in offering solutions in our industry. Our company provides a comprehensive range of services and solutions that are specially curated to individuals around the region and the world. As our company is expanding, we are looking for passionate and driven individuals to join our family.
We have a diverse interdisciplinary team hailing from different backgrounds with a common goal. By cultivating a dynamic and flat hierarchy environment, individuals thrive and learn effectively and efficiently with proper mentoring and guidance.
We have collaborated closely with many clients to provide an all-round integrated business strategy and solution. We strongly believe that by pushing the boundaries, we are able to help our clients better perform in this evolving market.