UOB Kay Hian Pte Ltd

Product Business Analyst

UOB Kay Hian Pte Ltd| Date Posted: 7-Apr-2021
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

  • Plan and manage project deliveries and timeline.
  • Document (both business and technical) product requirements and solutions.
  • Perform systems configuration.
  • Document and maintain a repository of all system settings and configurations.
  • Manage system outages and lead investigation of root cause and resolution with vendors. 
  • Create and update all Jira tickets with vendors.
  • Coordinate with system vendors and internal IT for systems development and change request.
  • Perform and coordinate end to end (from trade execution to trade settlement) system testing for any changes.
  • Put together new product processes with respective back office departments (credit, finance, settlements, custody, client accounts and client services).
  • Put together step by step plan for any system migrations for Internal IT, back office departments (client accounts, settlements, credit and finance).
  • Own documentation of product and system gaps to plan development roadmap.

Key Responsibilities and Accountabilities

  • Be able to document and maintain all system configuration and incidents logs in a timely manner. 
  • Be able to lead projects and provide timely status updates.
  • Promptly identify system issues and escalate risk and workarounds that will lead to potential delays.
  • Point of contact for all internal departments on any systems issues related to the products.
  • Point of contact for system vendors.
  • Produce weekly Incident reporting to Manager and HOD.
  • Document product and system gaps to review monthly.


  • Diploma / Degree in any discipline.
  • 1 year of relevant working experience preferred; fresh graduates with personal trading and investment experiences are also welcome to apply.
Company Overview
UOB Kay Hian Pte Ltd