PERM Telesales Executive (Mon to Fri, Office Hours, Basic + Commissions)

Recruit Express Pte Ltd| Date Posted: 18-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Achieves Annual Budget set for the portfolio of customers assigned.
  • Seeks and prospects to win new on demand and small customers
  • Plans and manages small Business Customers.
  • Builds rapport and trust with customers by being informed about customer’s business and the market via phone, email and other communication channels.
  • Assesses the type and size of customer needs.
  • Recommends solutions based on customer needs by using industry knowledge/expertise.
  • Closes business connecting a customer need with products and highlighting the value it may create for the customer.
  • Supports customer retention by regular calls to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer.
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
  • Wins, retains and develops Business Customers in small to medium segment.
  • Gathers customer and market information to build a customer prospect database.


Job Requirements

  • Min. Diploma/Degree in Business/ Logistic/ Supply Chain with 1 - 5 years of telemarketing experiences is highly advantageous
  • Understanding of the forwarding industry will be advantageous
  • High degree of self-confidence, initiative and commitment.
  • Excellent organizational, t communication and interpersonal skills

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd