PERM IT Executive (Telephony) @ Clementi (Tertiary Institution)

Success Human Resource Centre Pte Ltd | Date Posted: 16-Nov-2018
EA Licence No: 97C4832 | EA Personal Registration No: R1107390
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

PERM IT Executive (Telephony) @ Clementi (Tertiary Institution)

  • Permanent Position
  • 5 days work week
  • Clementi


Job Responsibilities:

- Support and administer Linux, Windows Unified Communication infrastructure based on Lync 2013, Microsoft SQL (2008, 2012), Windows (2008, 2012), Windows Active Directory and Microsoft Exchange UM for voicemail.

- Support SBC and SIP, PABX, voice routing, voice gateways, SIP phones and ISDN trunk.

- Support contact centre.

- Maintain and develop system task automation via PowerShell scripting.

- Projects implementation and management.

- Renewal of maintenance contracts and licenses.

- Support incident escalations and services requests within defined SLAs.

- Documentation of systems, processes, policies and procedures.



· Permanent



· Open



· Clementi (Tertiary Institution)


Working Hours:

· Monday – Friday 8.30am to 5.30pm


Job Requirements:

- Degree in Computer Science / Information Systems.

- Minimum 5 years of experience in Telephony.

- Experience managing a technical team.

- Good Knowledge of installing and administering Linux, Windows (2008, 2012) and database (SQL).

- Certification for Microsoft Lync 2013, Skype for Business and Windows server 2012 will be preferred.

- Experience supporting Genesys contact centre solution is an added advantage.

- Possess strong leadership.

- Possess strong analytical and technical competencies.

- Good project and time management skills.



Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Click Here to Email Your Resume] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W:

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Success Human Resource Centre Pte Ltd