PERM Insurance Case Manager (Mon to Fri Office Hours, Up to $4,200)

Recruit Express Pte Ltd| Date Posted: 20-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1986990
Save Job
Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Job Responsibilities

  • Responsible for overseeing the service aspects throughout the case lifecycle (pre- and post-sale)
  • Liaise with the Financial Representatives, Business Development Managers, New Business & Underwriting and Legal & Compliance teams to assist with understanding and gathering of required financial and medical documents, underwriting requirements and other necessary documents, especially critical for policy issuance.
  • Liaise with the Distribution Partners, Policy Services, Client Services and Claims teams on inforce policy requests, including policy changes, inforce illustrations, claims and other post-sales related transactions.
  • Maintain daily/weekly/monthly reports, as required, for the tracking of outstanding issues, submissions, feedback and overall adherence to Service Level Agreement; where management’s expectations are not met, highlight their root causes, where appropriate
  • Perform screening of submitted documents they are sent for processing
  • Ensure proper filing and archival of all the documents received by the team
  • Handle underwriting response from the New Business & Underwriting team; ensure documents received are forwarded for processing promptly
  • Any tasks delegated from time to time


Job Requirements

  • Min. 2-3 years of relevant working experience

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd