PERM Insurance Call Centre Executive (Mon to Fri Office Hours, Up to$3,500)

Recruit Express Pte Ltd| Date Posted: 23-Feb-2021
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Attend to enquiries and requests from phone calls in a professional and prompt manner;
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system;
  • Ensure effective and timely follow-up as promised to customers;
  • Manage customers’ complaints and feedback with a good closure;
  • Perform additional or overtime duties during operational exigencies when required;
  • Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
  • Highlight any potential concerns/risks and proactively shares best risk management practices; and
  • Assist with ad-hoc initiatives/projects when delegated by management.

 

Job Requirements

  • Min. 1-2 years of call centre experience in insurance / bank / telco

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd