PERM Insurance Call Centre Executive (Mon to Fri Office Hours, Up to$3,500)

Jobs Responsibilities

• Attend to enquiries and requests from phone calls in a professional and prompt manner;
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system;
• Ensure effective and timely follow-up as promised to customers;
• Manage customers’ complaints and feedback with a good closure;
• Perform additional or overtime duties during operational exigencies when required;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices; and
• Assist with ad-hoc initiatives/projects when delegated by management.

Job Requirements

• Min. 1-2 years of call centre experience in insurance / bank / telco

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)