PERM Insurance Backend Customer Service - Email Communications ($3,500)

Recruit Express Pte Ltd| Date Posted: 25-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
  • Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
  • Assess and manage appeals, feedbacks and minor complaints from policyholders, distribution representatives and business partners;
  • Provide excellent customer service experience; and
  • Manage ad-hoc assignments/tasks delegated by the Section Head, when required


Job Requirements

  • Min. Diploma
  • Certified in Insurance (M5, M9, CHI etc.) will be advantageous
  • Min. 2-3 years of relevant working experience in client servicing / customer service


Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd