PERM Customer Service Executive, Front Office - Financial Institution (Mon-Fri Office Hours, $3,500)

Recruit Express Pte Ltd| Date Posted: 9-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Primarily attend to insurance product, enquires and related transactions via walk-ins;
  • Walk-in enquiries can be from the Agents and associates, Policyholders, Bank Channel Sales Representatives and Bancassurance Customers
  • Ensure a good follow-through of each customer’s service request right up to its completion;
  • Manage customer feedbacks/complaints with a good closure within the operational turnaround time;
  • Administer backroom operational duties related to insurance premium transactions;
  • Assist on enquiries pertaining to Life Insurance and Claims and other incidental matters;
  • Assist with PA (personal accident) claims processing when manning the claims enquiries counters;
  • Highlight any potential concerns/risks and proactively shares best risk management practices.


Job Requirements

  • Min. Diploma / Degree
  • Prior 1-2 years of customer service experience from banks / insurance industries
  • Certified with BCP, PGI, M5, M9, M9A and Health Insurance will be advantageous


Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd