Perm Customer Service (Backend Email Communication/ Insurance/ $3500) #SWA

Monday - Friday, 9am - 6pm

Responsibilities

 

Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
Assess and manage appeals, feedbacks and minor complaints from policyholders, distribution representatives and business partners;

Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

 

Our Requirements

Experience in customer servicing role 

Comfortable to commit to OT as & when required

Interested candidates please send me your resume in Ms word format to [Click Here to Email Your Resume], attn to Aslin Wong Mun Ning (R1326393) / 99C4599