Perm Customer Service Agents (Indonesia Market / $2600 + allowance) #SWA

Recruit Express Pte Ltd| Date Posted: 17-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1326393
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma

Job Description

24/7 work environment, Monday to Sunday (5days work based on roster. 8 hours per shift)

Salary: up to $2600 for basic + shift allowance per month 

 

Summary of Responsibilities

• To support customers via Chat, eMail and other support tools
• Demonstrates effective, clear and professional written communication to support client and customers
• Provides timely and efficient service to users including appropriate escalation.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues

 

Requirements:


Prior Customer Service experience


If you meet the requirements of this role, please email a detailed resume in Word document to Aslin Wong Mun Ning.

CEI Registration No.: R1326393

Email: [Click Here to Email Your Resume]
Company: Recruit Express Pte Ltd

EA: 99C4599
Tel: 67351900
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Company Overview
Recruit Express Pte Ltd