Perm Customer Service Agents (Indonesia Market / $2600 + allowance)

Recruit Express Pte Ltd| Date Posted: 13-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1326393
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'A' Levels, Diploma

Job Description

24/7 work environment, Monday to Sunday (5days work based on roster. 8 hours per shift)

Salary: up to $2600 for basic + shift allowance per month 

 

 

Summary of Responsibilities

• To support customers in Bahasa Indonesia via Chat, eMail and other support tools
• Demonstrates effective, clear and professional written communication in Bahasa Indonesia to support client and Indonesian customers
• Provides timely and efficient service to users including appropriate escalation.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues

Requirements:

 

  • Proficiency in Bahasa Indonesia is required due to the need to liaise with the local counterparts in Indonesia Market
  • Prior Customer Service experience


If you meet the requirements of this role, please email a detailed resume in Word document to Aslin Wong Mun Ning.
CEI Registration No.: R1326393
Email: [Click Here to Email Your Resume]

EA: 99C4599
Tel: 67351900
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

 

Company Overview
Recruit Express Pte Ltd