Perm Customer Service Agents (Indonesia Market / $2600 + allowance)
24/7 work environment, Monday to Sunday (5days work based on roster. 8 hours per shift)
Salary: up to $2600 for basic + shift allowance per month
Summary of Responsibilities
• To support customers in Bahasa Indonesia via Chat, eMail and other support tools
• Demonstrates effective, clear and professional written communication in Bahasa Indonesia to support client and Indonesian customers
• Provides timely and efficient service to users including appropriate escalation.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues
- Proficiency in Bahasa Indonesia is required due to the need to liaise with the local counterparts in Indonesia Market
- Prior Customer Service experience
If you meet the requirements of this role, please email a detailed resume in Word document to Aslin Wong Mun Ning.
CEI Registration No.: R1326393
Email: [Click Here to Email Your Resume]
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Recruit Express Pte Ltd