Performance improvement Manager (Freight Forwarding MNC

Thame's Human Resources Pte Ltd| Date Posted: 20-Jul-2019
EA Licence No: 11C5602|EA Personal Registration No: R127654
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Job Nature:
Position Level:
Experienced, Manager
Diploma, Bachelor's / Honours

Job Description

Job Description 

  • Drive customer and business performance improvement and change initiatives using internal performance improvement methodologies
  • Measure, analyze and report local performance across the value chain and customers
  • dentify performance gaps
  • Manages performance improvement programs and methodologies
  • Manages and measures local KPIs and reporting with agreed targets
  • Manages business and customer improvement projects
  • Supports project portfolio and country initiatives coordination for the business
  • Manages best practice programs for the country including audits, performance reports, branch improvement plans, best practice training
  • Manages Local Customer Improvement Program
  • Acts as a coach for the team



  • Knowledge of product and related processes
  • Strong change management skills
  • Strong project management skills
  • Strong leadership and team building skills
  • Strong communicative, analytical, and administrative skills
  • Experience in leading meetings and facilitating training
  • Strong coaching and people development skills
  • Very good organizational skills to manage multiple projects/deadline
  • Ability to prioritize tasks
  • Good knowledge of DMAIC/Lean methodologies
  • Degree with 2-3 years relevant working experience
  • Prior Managerial experience with be advantageous
  • Work Location : East
  • 5 days work week

Selected candidate will be awarded with a competitive compensation package and a rewarding career. Please click "Apply" to submit your application with your full cv and include your current/last drawn salary, expected salary, your availability/notice period, motivation factors for your next career move and a recent passport size photo.

For any enquiries, please write to laypeng(a) (Reg No. R1217654)

We thank you for your interest in this application and regret that only short-listed candidates are notified

Company Overview
Thame's Human Resources Pte Ltd