Patient Service Associate (Kovan, Kembangan, Tampines)

Physio and Sole Clinic| Date Posted: 27-Feb-2021
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Job Nature:
Position Level:
Entry Level
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

We are a large physiotherapy/podiatry practice with 7 branches across Singapore. We are looking for a motivated team player to join our expanding team!


  • Provide frontline services and general administrative duties of the clinic or centre using online clinical management systems and via mobile phone apps
  • Provide adminstrative support including stock taking of clinic inventory, stock ordering and clinician scheduling
  • Maintain overall décor and cleanliness at the clinic, front counter and reception area.
  • Attend to patients at counters for registration and payment and appointment line.
  • Account for handover and closing of counter payments.
  • Attend to client requests and escalate to higher management when needed.
  • Attend to data requests pertaining to patient information
  • Able to work independently with initiative 


  • Must be confident in handling adminstrative work using Word/ Excel, computer and mobile apps after on the job training
  • Flexible in working in more than one branch (according to roster)
  • 5 Day Work Week (full day work shift on saturday, off on one weekday and Sunday)

  • Shift work (Morning 10pm-7pm or Afternoon shift 12pm-9pm)

  • Preferably bilingual in English and Mandarin

  • Team player and motivated individual



  • 21 days Flexi-leave. 13th month guaranteed bonus, variable performance bonus, ad-hoc bonus
  • $100/mth full work attendance bonus
  • Non experienced or entry level welcome to apply
  • Opportunities for further development and promotion into senior or management roles
Company Overview
Physio and Sole Clinic