Patient Billing Services Sr/ Executive (Healthcare, Office Hours)

Recruit Express Pte Ltd| Date Posted: 22-Oct-2020
EA Licence No: 99C4599|EA Personal Registration No: R1551708
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Manager:

Responsibilities


1. Lead and Support Billing Team:

  • Oversee entire Billing team which comprises Billing, Claims, Funding and Receipting sections
  • Ensure sufficient team coverage to ensure daily operations are not affected
  • Review and improve Billing/billing related processes to ensure operational efficiency
  • Schedule staff for training to ensure they have adequate skillset to perform their tasks
  • Ensure receipts from patients are banked promptly and bank reconciliation statements are prepared on a timely basis
  • Establish and implement Billing related policies/procedures and process mapping
  • Work with relevant stakeholders for any changes in policies or any new organization initiatives
  • Be a Subject-Matter-Expert (SME) in guiding staff and colleagues in other departments on MOH & CPF financing policies and requirements                                                           

 
2. Project:

  • Provide user requirements for new/enhancements to systems (i.e. whenever there are changes to MOH   policy or new initiatives initiated by organization)
  • Provide user training for relevant stakeholders affected by the changes in the policy/system
  • Manage and ensure project runs smoothly within the stipulated timeline

 
3. Secondary Duties:

  • Participate actively in Improvement/IT Projects/any initiatives organized by Organization
  • Perform any other duties as assigned by Reporting Officer

 
Requirements

  • Degree in Business or the equivalent with at least 3 years of relevant experience
  • Minimum 5 years’ experience in similar capacity
  • Strong leadership and interpersonal skills
  • Strong organisational skills with ability to prioritise tasks to meet timeline
  • Self-motivated with strong interest in leaning and analytical mind
  • Proficient with Microsoft office applications and working knowledge in SAP preferred
  • Ability to work independently and proactively resolve problems within established parameters in a challenging environment
  • Service-oriented and customer-focused

 

Sr Executive:

 

Key Responsibilities and Duties

  • Perform the first level investigation when billing staff reports any errors.
  • Review and improve billing/billing related processes
  • Schedule staff trainings and manage the team’s coverage to ensure that daily operations are not affected
  • Preparation for Medifund Meeting and send meeting minutes to the manager for review within 2 working days before meeting.
  • Submit Medifund statistics to MOH according to the MOH stipulated timeline
  • Monitor the reconciliation of receipts from all collection points
  • Ensure reconciliation of all clearing accounts is performed on timely basis
  • Oversee the performance of Bank Reconciliation on a timely and accurate basis.
  • Handling of Direct Debit Authorization (DDA) applications and transactions
  • Review of Interface Summary reports, investigate and rectification of unsuccessful payment posting
  • Provide user requirements for new/enhancements to systems whenever there are changes to MOH policy or new initiatives initiated by organization.
  • Perform User Acceptance Testing for any enhancements to existing systems and new systems.
  • Provide user training for affected staff and manage to ensure project runs smoothly and within the stipulated timeline

Job Requirements

  • Min Degree in Business or equivalent with at least 3 years of relevant experience
  • Minimum 1 to 2 years’ experience in similar capacity
  • Strong organisational skills with ability to prioritise tasks to meet timeline
  • Self-motivated with strong interest in leaning and analytical mind
  • Proficient with Microsoft office applications and working knowledge in SAP / Hyperion preferred
  • Have ability to work independently and proactively resolve problems within established parameters
  • Possess strong communication and people management skills

 

Interested candidates please send a copy of your resume to [Click Here to Email Your Resume]

 

Email Subject: Patient Billing Services – Leon

 

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

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Recruit Express Pte Ltd