Marketing Institute of Singapore

Part Time Telemarketer

Marketing Institute of Singapore| Date Posted: 7-May-2019
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Job Nature:
Part Time
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels, Diploma

Job Description

Job brief

We are looking for an enthusiastic Telemarketer to generate sales by cold calling. You will be responsible for influencing potential customers to sign-up for our courses.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

  • Cold call people using a given phone directory to sell courses
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Requirements

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Excellent communication skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
Company Overview
Marketing Institute of Singapore