Part Time - Helpdesk Support - with US Investment Bank

The Career Works Limited| Date Posted: 22-Nov-2020
EA Licence No: 60581|EA Personal Registration No: 60581
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Job Nature:
Part Time
Position Level:
Entry Level, Student Job
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Job Description

LOOKING FOR PART TIME IT SUPPORT CANDIDATES

*****Only those candidates interested in part time role should apply

Please find the JD below:

 Responsibilities:

  • Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
  • Troubleshoot the hardware and software in PCs, networking equipment
  • Responsible for IT projects such as office relocation and system upgrade and migration
  • Set up video conferencing for VIP users when required
  • Manage end user request on the ticket management system
  • Keep track of hardware inventory and hardware rental tracking
  • Coordinate with departments and provide training for end users

Requirements:

  • Higher Diploma or above in Computer or related discipline 
  • 0 - 2 years relevant working experience in Helpdesk / Internal Support
  • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Understanding of network and server side infrastructure
  • Good command of written and spoken English
  • Should be available to work 2 - 3 days (Weekdays)
Company Overview
The Career Works Limited