Outsource System Engineer (Contract/Up to $3.4k/North/5 days)

People Profilers Pte Ltd| Date Posted: 13-May-2021
EA Licence No: 02C4944|EA Personal Registration No: R1767474
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

12-month contract

Basic salary up to $3400

5-day work week (Mon to Fri: 9am-6pm)

Location: North (Yishun)

 

Role & Responsibilities:

  • Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
  • Perform installations, migrations and troubleshooting on systems.
  • Resolve issues that occur outside work hours whenever needed.
  • Take ownership of technical issues and working with the team to resolve more advanced issues when necessary.
  • Ability to adhere to SOPs to carry out duties and escalation of issue to Level 2/3 support.
  • Provide in-house helpdesk support via phone/email/remote access support.
  • Document troubleshooting and problem resolution steps.
  • Participate in providing customer training when required.
  • Keep customers informed on the support development and progress.
  • Report to assigned Team Lead/Manager during support request.
  • Other tasks and projects as assigned by Manager or Management.

Requirements:

  • Diploma/Degree in Computer Science or IT.
  • Practical knowledge and hands-on experiences in system troubleshooting and isolation.
  • At least 2-3 years of experience in implementing, administrating and troubleshooting Microsoft Windows OS, Active Directory, Microsoft 365 productivity product, System & Software Management, Hypervisor (i.e VMware vSphere or Hyper-V), Backup software (Veeam or Veritas Backup Exec).
  • At least 1-2 years of experience in implementing, administrating and troubleshooting network switch (i.e Cisco or Aruba) and firewall security appliance. (i.e Sophos or Fortinet)

 

Kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [Click Here to Email Your Resume]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID: 6950 9740

http://www.peopleprofilers.com

 

Soo Joe Yee, Joey

EA License No. 02C4944
Registration No. R1767474

Company Overview
People Profilers Pte Ltd