Kopitiam Investment Pte Ltd

Outlet Operations Manager

Kopitiam Investment Pte Ltd| Date Posted: 6-Mar-2020
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Job Nature:
Position Level:
Experienced, Manager
'N' Levels / 'O' Levels, 'A' Levels, Diploma

Job Description

Business Profile Description

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises. 

Job Description

Outlet Operations Manager

The Outlet Operations Manager is a key role in our Food Services Business which operates close to 100 food establishments across the island. As an Outlet Operations Manager, you manage a team of retail staff selling refreshments and snacks, as well as a variety of tenants that together offer a vibrant dining experience at value for money prices to customers.

Your commitment to operational excellence will help us deliver a great experience to diners in line with the FairPrice Group commitments of Customer First, Better Value for All and Everything Food Made Easy.

Our Outlet Operations Managers are encouraged to think like small business owners and take ownership of the sales and profit numbers of their outlets, hygiene, safety and customer satisfaction. You may work together with our marketing team to run campaigns that increase footfall or introduce promotional offers to drive additional sales and even contribute to new ideas and concepts during major refurbishment or launch of new outlets.

We have opportunities for interested candidates who should have experience in running retail or F&B establishments and are independent workers who have a knack for solving problems and are enjoy working and interacting with different teams and people.


3 years experience preferably in F&B

N level and above 

Basic computer knowledge

Good interpersonal skills

Strong attention to detail

Company Overview
Kopitiam Investment Pte Ltd