Outbound Call Associate - Up to $2,200

Success Human Resource Centre Pte Ltd | Date Posted: 18-Feb-2019
EA Licence No: 97C4832 | EA Personal Registration No: R1107386
Save Job
Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

• Contract
• Commonwealth
• 5 days work week
• Up to $2,200

 

Responsibilities:

  • Report to the team lead, you will be required to support the operations of the Centre effectively and efficiently to meet the service level agreements
  • Proactively contact and engage customers to advise on SDL payment process & regulatory matters
  • Acquire a strong knowledge of the service and processes. Training will be provided
  • Analyse, verify and process documents/information provided to ensure accuracy and compliance
  • Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness
  • Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience

 

Period:

• Contract

 

Location:

• Commonwealth

 

Working Hours:

• 5 days work week (Regular hours)

 

Salary:

• Up to $2,200

 

Requirements:

  • ‘A’ level and above
  • 1 year of relevant experience in payroll matters and/or customers service is an advantage
  • Basic Computer knowledge (Microsoft word or Excel)
  • Meticulous and have a keen eye for details with an inquiring mind
  • Pleasant disposition with positive attitude and strong resilience
  • Dynamic individual with service aptitude and willingness to go the extra mile
  • Possesses strong interpersonal and communication skills

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

[Click Here to Email Your Resume] (Reg No: R1107386)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company Overview
Success Human Resource Centre Pte Ltd