Order Fulfilment specialist (Contract- Perm/ Immediate)

Recruit Express Pte Ltd| Date Posted: 10-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104469
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

1.    Screens all orders from distributors for discrepancies and captures them in SAP system

2.    Ensures sales related documentation are administrated within company guidelines, Letters of Credit, payment agreements

3.    Formulate systematic follow-up on payments and shipping instructions with distributors/customers and expedites shipment with factories 

4.    Liaises with distributors/customers and provides prompt information to distributors/customers’ inquiries, updates on delivery and shipment status.

5.    Responsible for the orderly establishment, maintenance and retrieval of filed information particularly the contract files to ensure immediate and easy access.

6.    Negotiates with freight forwarders for competitive shipping rates.  Maintains close surveillance on forwarders’ performance with regards to rates competitiveness 

7.    Compiles and summarizes reports such as order input statistics, invoice output values, forecast documentation (per defined reporting schedule) or ad-hoc requests for Senior Customer Service Manager.

8.    Take lead on key initiatives or project-based assignments in driving customer satisfaction metrics and setting high standards for Customer Service.

9.    Provides support and guidance to junior staff

10.    Provides administrative support to Senior Customer Service Manager in maintaining ISO9001 system (Customer Service).

Suitable candidates, please email resume in MS word format to [Click Here to Email Your Resume]. Attention: Brendan Low Shun Wei (CEI Reg No: R1104469)

 

 Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Company Overview
Recruit Express Pte Ltd