Operations Supervisor

NTUC Health Co-operative Ltd| Date Posted: 23-Aug-2019
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Job Nature:
Permanent
Position Level:
Manager
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC

Job Description



Support the Operations Manager by supervising a team of Operations Assistant to maintain and improve operational efficiency, cost & service levels. The selected candidate will help develop a strong culture of Health & Safety and ensure that safe, secure and operationally compliant working practices are adhered to at all times.


Job Location: Jurong West Nursing Home
  • Ensure the Home is secure using the CCTV monitoring system and assist Operations Manager/Executive to attend to any security issues
  • Ensure the key facilities are functional and trigger external maintenance when needed.
  • Monitor the fire safety alarm system and when required, activate SCDF immediately.
  • Support Operations Manager/Executive to attend to any fire haze.
  • Ensure efficient day-to-day operations of the Facilities, Laundry, Security, Cleaning and Transportation team
  • Assist Operations Manager/Executive in managing the Facilities, Laundry, Security, Cleaning and Transportation teams inclusive of recruitment, discipline and performance appraisal.
  • Inform the Operations Manager / Executive of disciplinary issues in the teams.
  • Manage staff work flows and resources
  • Provide coaching and mentoring to junior members of staff
  • Review SOP's and ensure they are updated in line with organization's requirements
  • Perform administrative duties as assigned


  • Diploma or an equivalent with 2 - 3 years related experience
  • Good in report writing and project management.
  • Independent, work well under pressure and able to deliver under tight timeline.
  • Good knowledge of MS office applications
  • Team player with excellent interpersonal and negotiating skills