Operations Service Support Engineer (North/ Up to $3,000)

Stafflink Services Pte Ltd| Date Posted: 18-Feb-2020
EA Licence No: 04C4294|EA Personal Registration No: R1222216
Save Job
Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Our Client is a leading manufacturer of electronic displays.

  • 5 days week normal office hours
  • Located in North area
  • Good salary package + medical benefits
  • Career development opportunities

 

Responsibilities:

  • Hands-on with repair work of electronic display / LMS-products range.
  • Attend to customer repair services from start to end for offsite and products returned from onsite repair job.
  • Record each repair in RMA system, including the customer name, item codes, quantity, repair needs.
  • Provide total repair cost to customer based on the repair cost list and repair analysis.
  • Follow up with local customer for offsite repair receiving and collections, and overseas customer for repaired items receiving and repaired shipment return arrangement.
  • Work closely with service/ engineering team to provide the product failure analysis.
  • Ensure repair components are available for repair work within the required timeline. Handles parts purchase from Factory.
  • Work closely with sales manager to recommend customer on new purchase if the items are beyond repair.
  • Invoice the customers for the repair collection with purchase orders from customer.
  • To keep systematic records of repairs.
  • Provide failure and analysis data in the monthly report for repair of all product sections.
  • Other duties as assigned by line manager.

 

Requirements:

  • Minimum Nitec in Engineering field
  • At least 2 years relevant experience in similar capacity
  • Experience in use of measuring tools such as Vernier caliper, gauges, multimeter, oscilloscope
  • Good understanding of safe work practices

 

 

How to apply:

Interested applicants, please click on “Apply Now” to submit your detailed resume
Alternatively, you may also send in your application via email: [Click Here to Email Your Resume]

 

 

Stafflink Services Pte Ltd
EA License No : 04C4294
EA Personnel  : Hin Saan Wai (Jason)
EA Personnel Reg No : R1222216

DID: (65) 62130129

Company Overview
Stafflink Services Pte Ltd