Operations Manager (Franchise)

Crystal Jade Culinary Concept Holdings | Date Posted: 13-Aug-2018
Save Job
Job Nature:
Position Level:
Experienced, Manager
Bachelor's / Honours, Masters / PhD

Job Description

Job Description

  • Identify potential markets of new opportunities including expanding the business through partnerships and develop new franchisees business
  • Involve in strategic planning and execution of projects to achieve an increase in sales revenue across all franchise stores
  • Maintain brand standards and implement strategies to improve current operational efficiency, system, service levels and profit margins of the franchise business
  • Initiate and lead reviews of analysis of sales and revenue data with internal team and franchisees
  • Negotiate terms and conditions of Franchise Agreement and ensure that all legal, policy, regulatory and other franchising requirements are met and done so in a timely manner
  • Oversee franchise development compliance regarding best business practices and stay current with franchise laws and regulations
  • Perform any other duties and responsibilities as assigned

Job Requirement

  • Bachelor degree in Business Management, Marketing or equivalent
  • At least 3-5 years of experience in development role or franchising and relevant hands-on management and supervision experience preferred especially in established F&B / Retail industry
  • Ability to manage and collaborate with others to deliver results
  • Ability to work with and present to senior management, investors, key stake holders and franchisees
  • Bilingual in English and Mandarin to liaise with Chinese speaking associates
  • Excellent negotiation and interpersonal skills when dealing with franchisees
  • Organized, meticulous and self-motivated, able to work in a fast-paced and dynamic environment
  • Ability to prioritize multiple projects and get the job done with limited resources

Company Overview