Operations Executive ( Logistic/ West/ 5 days/ U $2800 )

People Profilers Pte Ltd| Date Posted: 15-Apr-2021
EA Licence No: 02C4944|EA Personal Registration No: R1872533
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

√ Industry: Logistic & Shipping
√ Location: West
√ Working Hours: Monday – Friday, 8.30am – 5.30pm
√ Good Remuneration Package


Responsibilities:

  • Handle all administrative matters relating to operations
  • Manage customer KPI and ensure good customer relationship
  • Ensure current operational practices comply with Quality, Health & Safety (QHS) Integrated Management System and Fleet Management System (FMS) standards Core responsibilities
  • Monitor Email or Text for new job bookings, check system or with OM if booking can be confirmed, and update job details into Job Management System
  • Assist in job planning and assignment
  • Ensure all delivery documents for confirmed jobs are printed in full sets and handover to respective delivery team accordingly
  • Monitor Email or WhatsApp group chats and provide immediate respond or updates to customers
  • Monitor movement of trucks on GPS system
  • Diligently check and ensure that POD is returned to our office or to customer office promptly
  • Ensure POD, checklists and data logger reports are submitted promptly to customers according to agreed KPI
  • Must know all details of daily jobs and communicate accordingly to OM and team
  • Monitor and handle all customer complaints including preparation of CAPA reports
  • Assist with set up, update and/or retrieve data and information from our GPS system
  • Assist in implementation of new customer IT system/ apps in company if any
  • Compile key information reports for management
  • Monitor adherence to our quality, health and safety standards
  • Ensure all SOP followed by the team
  • Monitor and arrange for truck servicing & repair
  • Monitor and arrange for maintenance or replenishment of assets, tools or equipment
  • Monitor and arrange for internal or external training
  • Ensure proper use of forms and record-keeping
  • Arrange for truck parking at designated car park as and when needed
  • Support other back office processes as and when required
  • Perform ad-hoc duties or research as and when required

Requirements:

  • Minimum Diploma/ Degree holder with at least 3 years' relevant working experience
  • Preferably Customer Service experience in freight forwarding or logistics company

JOBID: 6695X5

 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.


Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

 

We regret that only shortlisted candidates will be notified

 

People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel:  6950 9755
EA Registration Number: R1872533
EA Personnel: Lim Jing Yee

Company Overview
People Profilers Pte Ltd