Operations Executive ( Logistic/ West/ 5 days/ U $2800 )

√ Industry: Logistic & Shipping
√ Location: West
√ Working Hours: Monday – Friday, 8.30am – 5.30pm
√ Good Remuneration Package

Responsibilities:

• Handle all administrative matters relating to operations
• Manage customer KPI and ensure good customer relationship
• Ensure current operational practices comply with Quality, Health & Safety (QHS) Integrated Management System and Fleet Management System (FMS) standards Core responsibilities
• Monitor Email or Text for new job bookings, check system or with OM if booking can be confirmed, and update job details into Job Management System
• Assist in job planning and assignment
• Ensure all delivery documents for confirmed jobs are printed in full sets and handover to respective delivery team accordingly
• Monitor Email or WhatsApp group chats and provide immediate respond or updates to customers
• Monitor movement of trucks on GPS system
• Diligently check and ensure that POD is returned to our office or to customer office promptly
• Ensure POD, checklists and data logger reports are submitted promptly to customers according to agreed KPI
• Must know all details of daily jobs and communicate accordingly to OM and team
• Monitor and handle all customer complaints including preparation of CAPA reports
• Assist with set up, update and/or retrieve data and information from our GPS system
• Assist in implementation of new customer IT system/ apps in company if any
• Compile key information reports for management
• Monitor adherence to our quality, health and safety standards
• Ensure all SOP followed by the team
• Monitor and arrange for truck servicing & repair
• Monitor and arrange for maintenance or replenishment of assets, tools or equipment
• Monitor and arrange for internal or external training
• Ensure proper use of forms and record-keeping
• Arrange for truck parking at designated car park as and when needed
• Support other back office processes as and when required
• Perform ad-hoc duties or research as and when required

Requirements:

• Minimum Diploma/ Degree holder with at least 3 years' relevant working experience
• Preferably Customer Service experience in freight forwarding or logistics company

JOBID: 6695X5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

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We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel:  6950 9755
EA Registration Number: R1872533
EA Personnel: Lim Jing Yee