Evolve Mixed Martial Arts

Operations Executive (Contract)

Evolve Mixed Martial Arts| Date Posted: 21-Jun-2020
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Job Nature:
Contract, Part Time
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Responsibilities:

  • Represent Evolve MMA's brand and display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers
  • Provide excellent customer service to potential and existing customers (front line)
  • Ensure Evolve MMA academy's operations run smoothly by coordinating between departments
  • Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required
  • Pro-actively work on customer issues assigned via Evolve MMA’s internal systems
  • Investigate membership issues, including assistance with finance matters
  • Exercise multi-tasking skills when managing multiple systems and applications

Requirements:

  • Excellent communication skills – written and verbal 
  • Time management and problem-solving skills
  • Attention to detail
  • Ability to work independently and within a team
  • Able to work retail hours including weekends and public holiday
Company Overview
Evolve Mixed Martial Arts