Operations and Support Manager

Confidential| Date Posted: 21-May-2020
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Job Nature:
Position Level:
Experienced, Manager
Job Category:
Diploma, Bachelor's / Honours

Job Description

  • Responsible for the overall incident management, event/request fulfilment, release, incident resolution, change, capacity, reliability availability and maintainability.
  • Responsible for managing daily technical operations for their organization while ensuring overall efficiency.
  • Expected to collect and analyse metrics, provide reports regularly to program manager, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team.
  • Oversees the work of other individuals in Operations & Support department, providing guidance, supervision, and discipline as needed.
  • The position requires excellent communication skills to work effectively with subordinates, end-users, engineers, managers, and others.
  • Key functions include the following:
    • Qualification, acceptance tests and engineering schedule.
    • Attend design reviews
    • In charge of EQT and ESS planning
    • To deliver all required Tests/Engineering Documents / Reports.
    • To sit in all LPWG
    • Attend FRACAS meetings.
    • Manage services support throughout the life cycle of system


Salary will commensurate with experience.

Resume to be sent to [Click Here to Email Your Resume]. Pls state the post applied for in resume.  Interview may be conducted via video calls