Operations Analyst (Freight Forwarding) x 3 | Up to $4000 + Bonus | West

ScienTec Personnel| Date Posted: 1-Jun-2019
EA Licence No: 11C5781|EA Personal Registration No: R1655013
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

Why Join?
- Leading non-assest based supply chain management companies
- Attractive staff benefits, eg. on target bonus, leave, comprehensive insurance
- Mentorship and training
- Great emphasis on people welfare, growth and development

Job Type

  • Permanent x 3

Salary / Benefit

  • Salary Range: $2500 to $4000 + 1 month AWS + up to 3 months VB (depends on qualification and experience)
  • Transport provided at Jurong East / Boon Lay

Working hours and Location:

  • 5 days work week (Monday to Friday: 8.30am to 6pm)

Job Responsibilities:

This role oversees daily operations. Ensures SOP alignment to customer expectations and agreed standards of performance. 


  • Responsibility includes training and coaching of client’s vendors to ensure performance objectives are met.  
  • Control and monitor the regional FM teams in executing all global supply chain activities, freight forwarding activities, origin consolidations, general freight management and 3rd party carrier management. 
  • Ensure delivery of correct and timely event management incl. timely escalation of issues, central communications and comprehensive supply chain disruption/crisis management. 
  • This role will be responsible for training and management of client orders and vendors to ensure successful management, event and SOP compliance. 
  • This position supports optimising productivity levels, continuous improvement and cost control initiatives.
  • Manage disruptions and crisis that present risk to the supply chain
  • Maintain Standard Operating Procedure (SOP), Work Instructions, manuals. Communicate and train operations, as required.
  • Monitor KPIs and continuous improvement opportunities
  • Responsible for overall Data Integrity and Timeliness within Matrix and customer’s system
  • Induct and train vendors, both initial and ongoing
  • First point of contact for all operational/system issues with the customer
  • Track compliance performance of 3PL providers, customer partners and carriers
  • Support contract/account manager to ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness and accuracy



  • Candidate must possess at least a Diploma, Bachelor's Degree in Supply Chain, Business or equivalent.
  • Knowledge in Global transport logistic (Air/Ocean/Ground)
  • 1 year operational experience in Freight forwarding logistics and international supply chain management
  • Versed on safety and compliance issue
  • Underinging of supply chain concepts and logistics processes
  • Singaporean only

Interested candidates, please submit a detailed resume to Anson Koh at [Click Here to Email Your Resume]
"We regret to inform that only shortlisted candidates will be notified"


Email Address: [Click Here to Email Your Resume]

Koh Kar Fu (Anson) | Recruitment Consultant | CEI No. R1655013
ScienTec Consulting Pte Ltd (ScienTec Personnel) | EA License No. 11C5781

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