Operation & Admin, Manager (Healthcare)

Recruit Express Pte Ltd| Date Posted: 15-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1763413
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Job Nature:
Position Level:
Manager, Senior Manager
Bachelor's / Honours, Masters / PhD

Job Description

Duties and Responsibilities

  • Responsible for smooth operations of assigned service point(s), including front counter services, administrative / operational matters
  • Partner with Clinician Lead, Clinic Nurse Manager and other stakeholders in achieving clinical, financial and patient satisfaction targets set for the service point(s).
  • Develop and implement new business plans and services
  • Work with internal and external stakeholders to ensure a positive experience for patients along the continuum of care
  • Responsible for devising innovative services to continually improve service standards for both patients and staff
  • Manage annual financial budgeting exercise and conduct regular reviews with clinical heads
  • Responsible for the management of Service Associates, as well as the induction, training and development of these staff, such that they are successful in their assigned tasks
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
  • Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
  • Participate in committees and other tasks as assigned


  • Min. Degree & Postgraduate degree in hospital and administrative preferred.
  • Min. 8 years of working experience in healthcare or service industry.
  • Excellent interpersonal and communicative skills.
  • Strong leadership skill

For interested candidates, please send your most recent and updated resume to [Click Here to Email Your Resume]

Alex Goh Hock Leong (Alvin)
Recruit Express Pte Ltd
EA License No. 99C4599


Company Overview
Recruit Express Pte Ltd