United Overseas Bank Ltd (UOB)

Officer (1-Year Contract) - Channel Operations Centre-Account Maintenance Group

United Overseas Bank Ltd (UOB)| Date Posted: 17-May-2020
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Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities
  • Process Customer/ Account Maintenance for Individual Customers
  • Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement
  • Assist to handle enquiries/ escalation from local Branches, Business Units and Support/ Contact Centre
  • Assist to prepare and submit management/ statistical reports
  • Adhoc duties, as assigned
Job Requirements
  • A recognized diploma, with 2 years of relevant banking experience
  • Candidates with banking operations experience, esp. in customer/account maintenance (e.g. Change of Address/ Contacts, Internet Banking Services)
  • Good communication and interpersonal skills
  • Good computer and analytical skills
  • Able to work independently and in a team
Be a part of UOB Family

Apply now and make a difference.

Company Overview
United Overseas Bank Ltd (UOB)