EPS Consultants Pte Ltd

NOC Shift Engineer

EPS Consultants Pte Ltd| Date Posted: 26-May-2021
EA Licence No: 95C5630|EA Personal Registration No: R1103695
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

Skills - Cisco Switching and Routing

Certification – CCNA (must)

Shifts – 12 hours shifts of 8 AM to 8 PM and  8 PM to the following day 8 AM) will be following the below in general( there will might be some changes based on team members availability – [2 on 3 off] [2 on 2 off] [3 on 2 off]

Job Description –

- Perform NOC monitoring and incident handling.

-  Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident & problem management.

- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.

- Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.

-  Configures, tests, and maintains LAN/WAN equipments and related services.

- Create and maintain comprehensive documentation for network.

-  Attain key certifications for partnership with key vendors.

Company Overview
EPS Consultants Pte Ltd