NOC Engineer

Xtremax Pte Ltd| Date Posted: 19-Aug-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

We are looking to expand our engineering team to take on Xtremax’s fastest growing and most innovative business - Content Website Platform (CWP) & Government Commercial Cloud Infrastructure (GCCI).

The engineering team works round the clock to help our clients, who are mainly government agencies and schools, to ensure their requests are completed in a timely and professional manner. We’re looking for talents who are fast learners, enjoy solving problems and working with customers.

Responsibilities

  • Provide timely response to all issues reported by customers

  • Document the resolution of incidents and problems

  • Manage and observe system, network, application and service alerts

  • Monitor and maintain company’s assets

Requirements

  • NiTEC in Computer Science/Information Technology

  • Good command of spoken English

  • Preferably able and willing to work on weekends and public holidays

  • Preferably able and willing to work for 12-hr shift rotations

  • Able to attend NOC meeting as of when needed

  • Able to think independently and clarify accordingly; Proactive

  • Able to do cover duties when needed

  • Training will be provided, no experience needed

Company Overview
Xtremax Pte Ltd