*NEW* Contract Customer Service Executive, Financial Institution (Mon-Fri Office Hours, $3,200)

Recruit Express Pte Ltd| Date Posted: 8-Feb-2021
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Responsibilities

  • Effective handling of all customers interactions (face-to-face, telecommunication and written communication) in alignment with the desired service standards.
  • Manage the operation of customer surveys and call-backs
  • Handle inbound call and email enquiries.
  • Follow through with Sales Representatives on enquiries and feedback
  • Assist with day-end reporting and statistics

 

Job Requirements

  • Prior customer service experience in the financial services industry / hospitality / airlines
  • Able to start work within short notice

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd