*NEW* 1 year Contract Service Ambassador / Customer Service, $3000 - $3600

Recruit Express Pte Ltd| Date Posted: 4-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1878026
Save Job
Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Bachelor's / Honours

Job Description

  • You would become a key interface with residents and through your relationship building and accountmanagement skills, help re-define customer experience and bring on board residents to sustainable living, enabled by digital
  • Engage and onboard residents to sign-up for centralised cooling

  • Follow up on residents’ engagement (pre-call, post call notes)

  • Helping to monitor market and social media listening channels

  • Foster and engage direct feedback and through relationships with residents, channelling them back to management as actionable insights

  • Engage in culture of continuous improvement and learning by providing ideas that will drive excellence in the Service Ambassador team.

  • Ensure operations are smooth include delivery of messaging, sales, customer service and business reporting

  • Maximise customer engagement through daily operations and efficiency to handle scheduled volumes

Requirements:

  • Minimum Degree holder 
  • Prior customer service experience from hospitality / airline industry are welcome to apply
  • Outstanding communication and people skills

Interested applicants, kindly send your resume to [Click Here to Email Your Resume]

 

Joey Chen Hui Yi (R1878026)

Recruit Express Pte Ltd 

EA Licence No.: 99C4599

Company Overview
Recruit Express Pte Ltd