Network Voice Engineer

Goldtech Resources Pte Ltd| Date Posted: 12-Aug-2020
EA Licence No: 90C4037|EA Personal Registration No: R1877924
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Incident Management and Problem Remediation
  • Fulfil Service Request related to the project and to follow change Management
  • Align to ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management.
  • Respond promptly to incident, provide temporary and/or permanent resolution of incidents escalated.
  • Execute the operating model guided by the relevant process and implementation manuals.Apply Security Patches and Firmware Upgrades
  • Liaise with Telco/vendors on problem resolution.

Job Requirements:

  • Minimum 2 years of experience in LAN/WAN
  • Experience in implementing & administrating network devices (Switches, Routers, Firewalls, WLC, WAF, Load balancers, Cable patching, Racks)
  • Strong knowledge on Firewalls, IPsec S2S VPN, RAVPN
  • Knowledge on VOIP & voice gateway (Cisco, Avaya & Microsoft Teams)
  • Understanding of Cisco Router / Cisco Catalyst & Nexus devices.
  • Understanding of technologies such as QoS, and routing protocols such as BGP, OSPF & network security
  • Exposure to network equipment e.g. Cisco Systems, F5, checkpoint, fortigate, Aruba
  • Exposure to firewalls/IPS/IDS/Proxy/Monitoring tools
  • Exposure in datacentre environments
  • CCNA/CCNP certification required
  • Knowledge on cloud & network automation will be an added advantage
Company Overview
Goldtech Resources Pte Ltd