HR Exchange Pte. Ltd.  (EA Licence No: 18C9353)

NETWORK SUPPORT ENGINEER [Job Code 190802D]

HR Exchange Pte. Ltd. (EA Licence No: 18C9353)| Date Posted: 9-Nov-2019
EA Licence No: 18C9353|EA Personal Registration No: R1108178
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's office/vessels.  Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!
 

Responsibilities:

 

  • Provide 1st and 2nd line network technical support of Company’s software and services to maritime customers through phone and email from the Singapore office
  • On-site installation, migration and troubleshooting, etc at customer offices and vessels throughout South-East Asia and Middle East regions, whenever necessary
  • Work closely with colleagues in Singapore and Norway in a team-base environment as part of the 24/7 technical support service on rotating morning and afternoon shift

 

Requirements:

 

  • Diploma/Degree in IT with at least 1-3 years experience in level 1 and 2 IT technical support 
  • Requires to possess following technical skills

- Networking and network troubleshooting 

- Microsoft server and operating systems 

- PC and server hardware knowledge

- Switch and router configuration

  • Knowledge and experience of maritime satellite communication is an advantage
  • Required to work on a shift rotation
  • Required to work on board vessels at times
  • May be required to travel overseas with short notice
  • Have a customer-centric personality, providing sound technical support on the phone and in person
  • A keen problem solver with excellent analytical, troubleshooting and problem-solving skills
  • Possess excellent communication skills, both verbal and written
  • Able to work well independently with minimum supervision but also collaboratively in a team environment

 

Please send your cv to

  • [Click Here to Email Your Resume]
  • in word document;
  • listing your personal particulars, education qualification and work experience;
  • listing your current and expected salary details;
  • with your photo attached.

 

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

 

Only shortlisted candidates will be notified.

 

EA Licence No: 18C9353

EA Personnel Registration No: R1108178

Company Overview
HR Exchange Pte. Ltd. (EA Licence No: 18C9353)