Nanyang Tech Pte Ltd

Network/Server Engineer (Information Technology)

Nanyang Tech Pte Ltd | Date Posted: 17-Feb-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

Responsibilities:

  • Repair/Troubleshoot of Computers/Network/Servers in-house/onsite/ remote
  • Survey and draft proposal on new infrastructure for customer.
  • Setup of Server, Microsoft Exchange Email, IP phones, Active directory, file server
  • Maintain and document down all customer’s infrastructure and network diagram including router settings, IP address, passwords, backup schedule and backup location.
  • Maintain a report for laptop/desktop cloned and the location of the computers.
  • Maintain a checklist for the cloning.
  • Email and phone communication with customer.
  • Attending to Onsite IT support (Need to travel around Singapore)
  • Contact points for customers to address issues and work towards resolution of any problems rose.
  • Take responsibility and ownership of customer problem, from start to resolution
  • Service existing client and new customer on IT related matters
  • To have high level of integrity and ethics
  • Assist the director / Sales Manager / Senior Engineer on all assignment/task given to you
  • Research and explore new technology related to IT support.
  • Configure of router and switch
  • Island wide installation and configuration of software
  • Maintain records of customer software Licenses
  • Upgrade rams/harddisk of laptop/desktop
  • Reformat of computers
  • Maintain company internal IT hardware
  • Report to IT Manager and the Managing Director

 

Requirements:

Candidate must possess at least a diploma in IT or Diploma of any field.

Proficiency in computers and technologies

Good communication, presentation, and interpersonal skills.

 

Benefits:

Yearly incentive trip

Birthday Off and Treat

Sponsorship for upgrading courses after 1 year of employment. ie. MCSE, CCNA etc.

Company Overview
Nanyang Tech Pte Ltd