Micron Semiconductor Asia

NETWORK OPERATIONS CENTER (NOC) TECHNOLOGIST

Micron Semiconductor Asia Date Posted: 11-May-2018

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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Req. ID: 119169 

Responsibilities:

  • Provide first level infrastructure operation support to maintain local area network (LAN) infrastructure including network switches, routers, firewalls, servers and databases.
  • Support wide area network (WAN) infrastructure including WAN, ISP circuits and VPN tunnels
  • Provide wireless, voice and telephony infrastructure support
  • Proactively monitor alerts and traffic statistics to prevent disruption to network services using network performance monitoring tools – eg, HP NNM, Patrol, etc.
  • Restore network services based on troubleshooting guides
  • Perform escalation to next support level for unresolved cases
  • Compile network incidents and  system performance indices
  • Attend to network incidents submitted via service ticket, phone and email
  • Liaise with service providers/vendors to restore network systems, Internet systems and WAN services
  • Execute administration tasks such as IP address management and network infrastructure documentation

Requirements:

  • NTC/ITC/Nitec/Diploma in Information Communication/Network Engineering or equivalent
  • Basic skills and knowledge in network troubleshooting and monitoring
  • Ability to understand and update troubleshooting guides
  • Ability to respond and act swiftly and confidently in emergency situations
  • Customer-oriented, with focus on customer needs and service delivery that meets or exceeds customer expectations
  • Good verbal and written communication skills
  • Must be willing to work scheduled 12-hour day/night shift
  • Experience in data communication/networking related fields will be an advantage
  • Experience in DB/Storage related fields and Windows/Linux System Administration will be added advantages
  • CCNA certification will be an advantage

Working Location : 1 Woodlands Ind. Park D, St. 1, Singapore 738799


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.


Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.


To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).


Keywords:  Singapore || North West (SG-03) || Singapore (SG) || SGA || Entry || Regular || Information Systems and Technology || #LI-KL1 ||
 


Job Segment: Network, Operations Manager, Cisco, Engineer, Technology, Operations, Engineering

Req. ID: 119169 

Responsibilities:

  • Provide first level infrastructure operation support to maintain local area network (LAN) infrastructure including network switches, routers, firewalls, servers and databases.
  • Support wide area network (WAN) infrastructure including WAN, ISP circuits and VPN tunnels
  • Provide wireless, voice and telephony infrastructure support
  • Proactively monitor alerts and traffic statistics to prevent disruption to network services using network performance monitoring tools – eg, HP NNM, Patrol, etc.
  • Restore network services based on troubleshooting guides
  • Perform escalation to next support level for unresolved cases
  • Compile network incidents and  system performance indices
  • Attend to network incidents submitted via service ticket, phone and email
  • Liaise with service providers/vendors to restore network systems, Internet systems and WAN services
  • Execute administration tasks such as IP address management and network infrastructure documentation

Requirements:

  • NTC/ITC/Nitec/Diploma in Information Communication/Network Engineering or equivalent
  • Basic skills and knowledge in network troubleshooting and monitoring
  • Ability to understand and update troubleshooting guides
  • Ability to respond and act swiftly and confidently in emergency situations
  • Customer-oriented, with focus on customer needs and service delivery that meets or exceeds customer expectations
  • Good verbal and written communication skills
  • Must be willing to work scheduled 12-hour day/night shift
  • Experience in data communication/networking related fields will be an advantage
  • Experience in DB/Storage related fields and Windows/Linux System Administration will be added advantages
  • CCNA certification will be an advantage

Working Location : 1 Woodlands Ind. Park D, St. 1, Singapore 738799


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.


Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.


To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).


Keywords:  Singapore || North West (SG-03) || Singapore (SG) || SGA || Entry || Regular || Information Systems and Technology || #LI-KL1 ||
 


Job Segment: Network, Operations Manager, Cisco, Engineer, Technology, Operations, Engineering

Company Overview

Micron Semiconductor Asia
Micron Semiconductor Asia
Micron Technology is a world leader in memory and semiconductor technology. We offer the industry’s broadest portfolio of silicon-to-semiconductor solutions starting with foundational DRAM, NAND, and NOR Flash memory, and extending to SSDs, modules, MCPs, HMC, and other semiconductor solutions. For more than 38 years, Micron has dedicated itself to collaborating with customers and partners to engineer technology that drives innovation and transforms what’s possible. We continually rethink, recast, and advance new ideas to make it easier for customers to try new things and gain competitive advantages in their markets.