Network Engineer - NOC (Gaming industry | Up to $2700 | Entry level welcome!)

ScienTec Personnel| Date Posted: 8-Nov-2020
EA Licence No: 11C5781|EA Personal Registration No: R2090138
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
Diploma

Job Description

  • To join a Gaming IT Solution company in Singapore - Gaming industry
  • Basic up to $2,700 + Shift allowance $300 + AWS + VB (average 2-3 months)
  • New headcount expansion
  • Entry level position, training will be provided
  • Attractive package, great career progression!

 

Entry level (Diploma in IT or related studies) are welcome to apply!

 

NOC Engineer (L1) are responsible for ensuring maximum possible service availability and performance. To analyze problem, perform troubleshooting and incident response on network and system, communicate with various stakeholders and track problems through to resolution.

 

Working location: Tanjong Pagar

 

Working hours: Monthly rotating shift 8am to 8pm (shift pattern 3/2/2/3), night shift will be WFH, no OT required!

 

Responsibilities:

Monitor systems and network services

NOC System Support Engineer (L1) to monitor the performance and capacity of various systems and 3rd party network services using a variety of tools. When an issue is identified, NOC Engineers work to determine the cause of the problem.

 

Troubleshoot issues

When a problem impact the network and system services, NOC System Support Engineer will be required to troubleshoot the problem by following the standard operating procedures.

 

Track all issues

While responding to incidents, NOC System Support Engineer must carefully track and document all issues and resolutions in detail.

 

Report incidents

When problems are too large or complex for quick troubleshooting, NOC System Support Engineer must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution.

NOC System Support Engineer to maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.

 

Requirements:

  • Diploma in IT related studies only
  • Knowledge of the working of Domain Name System (DNS): Management of DNS Records (A/CNAME/etc)
  • Knowledge of managing Domain Names: Registration/Renewal of Domain, Management of WHOIS Contact, Managing Name Servers  
  • Knowledge of Web Servers (Apache & NGINX): Installation & Configuration, Troubleshooting
  • Basic Knowledge on Networking/Internet Protocols/Linux Systems
  • Knowledge of Cloud Technologies/ITIL methodology will be advantageous
  • Able to communicate in Mandarin (mainly to serve greater china markets)
  • Able to perform 12 hours rotating shift duty environment
  • Ability to understand operational work processes
  • Entry level position, training will be provided

 

Interested please send your update resume to Vivian:

[Click Here to Email Your Resume]

 

R2090138 liew chien hui (vivian)

11C5781 ScienTec Consulting Pte Ltd

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