Network Engineer

OakTree Consulting| Date Posted: 10-Jun-2019
EA Licence No: 06C4642|EA Personal Registration No: R1105598
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

Job Responsibilities:

  1. Provide technical support services remotely or onsite as per service level agreement including
    • Break-fix
    • Emergency support
    • Software upgrades
    • Trouble tickets follow up till a satisfactory solution is concluded. To liaise appropriate cross-team members and vendors when required
    • Configuration change for network enhancement and validation of new service/feature
    • Preparation of the method of procedures (MOP) for execution
    • 24 x 7 rotational on-call standby duty
  2. Perform technical professional services for projects such as high/low level design documents (HLD/LLD), implementation, testing, commissioning, migration and system documentation
  3. Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions
  4. Perform periodic preventive maintenance on customers’ networks.
  5. Prepare operation and management reports when required.
  6. Maintain rapport with customers and competence in managing vendors
  7. Administrative support of RMAs

Requirements:

  1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
  2. At least 2 Years of working experience As a Network Engineer.
  3. Self-motivated with strong sense of responsibility, initiative, urgency and commitment
  4. Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure
  5. Possess excellent communication and interpersonal skills
  6. Able to work flexi hours (even after office hours when required)
  7. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
  8. Preferably with experience in managing and implementing network infrastructure projects

 

Please send in your resume in MS Word format to [Click Here to Email Your Resume] 

Manimalah Suppiah, EA License No : 06C4642, EA Reg No 

Company Overview
OakTree Consulting