Motor Claims Specialist

SearchAsia Consulting Pte Ltd| Date Posted: 5-May-2021
EA Licence No: 16S8107|EA Personal Registration No: R1440288
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description


  • Analyze and handle Motor insurance claims within prescribed turnaround time
  • Evaluate and negotiate the resolution of claims to achieve cost-effective claim outcomes
  • Obtain reserving, settlement and payment authority in accordance with authority level
  • Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
  • Manage appeal process for rejected claims
  • Detect potential fraudulent claims in line with organization policies and procedures
  • Manage customer communications on claims matter
  • Conduct regular files review and reserve monitoring
  • Exercise good claims management to achieve target claims result


  • Tertiary education with relevant insurance certifications, diploma or ANZIIF or CII. 
  • 5-8 years of relevant experience


Shervonne Ho Zhao Di
SearchAsia Consulting Pte Ltd

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SearchAsia Consulting Pte Ltd